The online home business world advances every day. This is why its good to keep up with technological advancements and master your ideas to suit the latest industrial demands. If you decide to come up with a new business policy, you must make it known to your customers and partners, if any. Below are some tips on how to best introduce a new business policy to your customers:
a. Back up the policy
Any good business policy should streamline a good business practice. It should also make business operations as uniform as they were, as well as take care of previously encountered drawbacks. When you are introducing a new policy to your customers, you should explain in detail why you found the changes necessary by explaining its benefits and intended purpose. This will make customers realize the interests you had in mind, and that youre not merely giving them a new rule.
b. Do not take exclusive control over the policy
There are two people in charge of any home business opportunity; the owner and the customer. Avoid any approach that could make your new policy appear like youre dictating your entire business operation. Make your customers feel a part of the decision making process, they always have a say in your business. Put your policy as an idea at first just to avoid any sort of tension between the two of you.
c. Devise other alternatives
Customers are entitled to comment on any policies that affect their operations or other aspects of business. What if they dont like the first idea youve just raised? Its good to allow your customers to suggest alternatives or preferable changes to the policy – this will make them feel more appreciated and involved in the policy implementation process.
d. Do not dictate a strict timeline for its implementation
Leave the policy change open for discussion so that your partners and customers have a chance to comment on it. Do not make the policy effective immediately; you can always propose a set date to hear everyones views. However, if they have no objection to the policy, go ahead and implement it.
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