Facility Cleaning Service companies are a dime a dozen, not to mention those that are just trying to make a few extra bucks on the side. I also find that many facility managers are tired of the frustration involved in keeping their building clean. Managing a facility cleaning service can be pain free if the communication lines are open from the very beginning.
I recommend starting with a clear written description of what your company is seeking in a facility cleaning service. Be very descriptive, and remember that a good Janitorial service is not always going to be the lowest price. I will guarantee you that the best facility cleaning companies will leave you happy when you are writing the monthly check to pay for the cleaning. So understand that you get what you pay for. If you want a company that pays attention to your details, then don’t be afraid to write the check.
You should also work under a contract. Everything should be in writing. What is expected from the company, and what you are willing to provide to the cleaning company for a job well done. It is also wise to consult with your attorney and make sure that the contract is legal, and provides provisions to protect both parties. You also want to make sure that the contract stipulates the procedures that should be filed to handle a grievance with the cleaning service.
You should make a rule that no company will provide any services to your company unless they can provide proof that they are a legitimate company, and be able to provide proof of liability limits of at least 1,000,000/2,000,000. Make sure that their vehicle is covered under the business policy as well, and the insurance policy allows for commercial use. If something happens on your property, you want to make sure their insurance company is going to cover it. It is also a good idea to make sure that the facility cleaning service is willing to make you an additional insured, and allow you the ability to become a certificate holder.
Check to see how your facility cleaning service handles complaints? Do they provide you with a checklist each day/evening that has been inspected by management? If your cleaning service has a great management team in place, and provides inspection checklists to you upon completion of their work, it is a pretty good indication that your facility cleaning service is saying they are willing to be accountable to you.
Finally, who is going to be cleaning your facility each night? Is the facility going to be cleaned by the direct employees of the company, or is the cleaning company going to sub contract the work to a franchisee, or other cleaning company? Be careful, and ask as many questions as possible. You do not need to jump through hoops to get an issue resolved!
I encourage you to visit our website at http://www.propertyglo.webs.com and contact us for your facility cleaning questions. If you are out of our area, we would still love to visit with you, and answer any questions you may have concerning your facility cleaning needs.
